This May marked a significant milestone as The Waiting Room (TWR) proudly celebrated its 15th anniversary of supporting communities across Birmingham and Solihull.
For over 15 years, TWR has continued to grow into a trusted and widely recognised free online directory for health and social care services, helping locals easily access vital support, advice, and community resources when they need them most.
Built with the needs of local people at its heart, the platform now provides connections to more than 1,000 local and national services, supporting individuals, families, carers, and professionals to find the right help quickly and easily. Over the years, TWR has played an important role in reducing barriers to support, increasing awareness of available services, and strengthening community wellbeing across the region.
The anniversary celebration highlighted the positive impact the directory continues to have within the community, with over 150,000 unique visits each year demonstrating the growing trust and reliance placed on the platform by local citizens and organisations alike.
Reaching this 15-year milestone reflects the strong partnerships, community collaboration, and ongoing commitment to improving access to health and social care support for everyone across Birmingham and Solihull.
